Return Policy
Return & Exchange Policy
We strive to ensure that every purchase meets your expectations. If for any reason you are not completely satisfied with your order, you may request a return or exchange according to the policy below.
Eligibility for Returns & Exchanges
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Items must be unused, unwashed, and in their original condition with all tags and packaging intact.
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Return or exchange requests must be made within 7 days of receiving the order.
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Items that are damaged due to misuse, washing, or wear will not be eligible for return or exchange.
Non-Returnable Items
The following items are not eligible for return or exchange:
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Products purchased on sale or promotional discounts
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Customized or made-to-order items
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Items without original tags or packaging
Exchange Process
If you wish to exchange an item for a different size or design, please contact our customer support team with your order number and product details. Once your request is approved, our team will guide you through the exchange process.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please notify us within 48 hours of delivery with clear photos of the product. We will arrange a replacement or resolution as quickly as possible.
Refund Policy
Refunds may be processed in the form of:
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Store credit, or
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Refund to the original payment method (if applicable)
Shipping charges are non-refundable, unless the return is due to a damaged or incorrect product sent by us.
Contact Us
For any return or exchange inquiries, please contact on info@seapofficial.com or on our Whatsapp with your order number and details, and we will assist you promptly.